When you're planning a flooring installation with special-order materials, it's natural to wonder when everything will arrive and how to track your order. Here's what you need to know:
Will All My Special-Order Flooring Components Arrive at the Same Time?
Not always. While your Lowe’s Flooring Specialist is the best person to provide specific updates, it’s fairly common for certain components—like transitions, moldings, or stair noses—to arrive separately from the main flooring materials.
Important:
Lowe’s policy is to schedule your installation only after all materials have arrived. This helps ensure a smooth and complete installation process without delays or missing parts.
What Is the ETA of My Product?
We understand how important it is to know when your materials will arrive. However, because we are not the ones who sold the product to you, we do not have access to order tracking.
To get the most accurate ETA on your special order product:
Please contact the Lowe’s Installed Sales Team at 1-888-516-1010. The installed sales team can provide real-time updates on your order status and expected delivery dates.
Comments
1 comment
I thought that everything was in at lowes , except for half of the padding , which I was told that you guys had that in stock. So what isn't in yet for my installation? Can you please advise 765-654-3659. Thank You
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