It’s possible that the seams weren’t sealed properly. All cut edges of the two pieces used to make the seam should be sealed to prevent problems like this. If we installed this carpet for you, and you are within your one year labor warranty, you can start the process for inspection or repair right here by using our chat button or by calling 614-877-6246 and following the prompts to get to your local office. We have a team of Quality Assurance employees waiting to help you.
Articles in this section
- My basement flooded and got my new carpet all wet. What do I do now?
- What do I need to know about carpet fiber and mold?
- What can I do to eliminate the mold on my carpet?
- Does my carpet pad need replacing after being soaked?
- My carpet is buckling and wrinkling, what causes this to happen?
- I have loop carpet and my seams are raveling, what is causing this?
- I have wool carpet, should I use a beater bar/brush when I vacuum?
- How often should I vacuum?
- I was told never have my carpet cleaned, is this true?
- Why does my carpet appear to change color in patches?