Can I repair carpet? Vinyl? Ceramic?

Yes! Most flooring types—including carpet, vinyl sheet, vinyl plank, laminate, hardwood, and ceramic tile—can be repaired if you have extra pieces of the original material. Keeping leftover flooring from your installation is highly recommended.

Step-by-Step Repair Instructions

1. Assess the Damage

• Identify the type of flooring and the extent of the damage.
• Determine if the damage is localized (e.g., a scratch, stain, or cracked tile) or widespread.

2. Gather Materials

• Extra flooring pieces from your original installation.
• Appropriate tools (e.g., utility knife for carpet, pry bar for planks, adhesive for tile).
• Matching grout or finish for tile or hardwood repairs.

3. Contact a Professional

• For best results, hire a trained installer or flooring repair specialist.
• If your flooring is under warranty, contact Lowe’s or Ultimate Home Services first.

4. Perform the Repair

• Carpet: Cut out the damaged section and replace it with a matching piece.
• Vinyl Sheet/Plank: Remove the damaged section and glue or click in a new piece.
• Laminate: Replace the damaged board by unlocking and reinstalling.
• Engineered Wood/Hardwood: Sand and refinish scratches or replace damaged boards.
• Ceramic Tile: Remove the broken tile, apply adhesive, and set a new tile. Finish with grout.

5. Inspect and Clean

• Ensure the repaired area blends well with the surrounding flooring.
• Clean up any adhesive or dust.

Warranty Details

• Ultimate Home Services provides a 1-year labor warranty starting from the completion date of your installation.
• Warranty covers installation-related issues—not accidental damage caused by you or pets. To repair accidental damage that occurred during the 1-year labor warranty, additional charges may apply.
• If you need warranty service:
  • Chat with us using the Help button (bottom right).
  • Call us at 380-214-1348, Option 4.
  • Or contact Lowe’s Installed Sales Team at 1-888-516-1010.

Outside Warranty Repairs

If your flooring is outside the warranty period, search online for:

• “local carpet repair services”
• “flooring repair near me”