Thank You!
Ultimate Home Services would like to first thank you for your purchase trust in us to complete the flooring installation in your home.
About Our Company
Founded in 2008, Ultimate Home Services has been delivering exceptional flooring installation experiences for over 15 years. As an independent contractor exclusively partnered with Lowe’s, we proudly serve more than 240 stores across 10 states.
Our services include:
- Professional measurement
- Expert installation
- Reliable post-installation support
We’re committed to providing high-quality service and a seamless experience from start to finish. Your satisfaction is our priority, and we’re here to support you every step of the way.
Our Commitment to Quality Installation
At Ultimate Home Services, we take pride in delivering high-quality flooring installations through our skilled and professional crews.
- Verified & Vetted: All installation teams undergo formal background checks and reference verification before entering your home.
- Quality Oversight: Our Field Service Managers personally review installation work to ensure it meets our standards.
- Customer Satisfaction: We measure satisfaction at every step—from phone and chat support to the final installation.
- Continuous Improvement: We regularly update our training and processes to enhance your experience and deliver exceptional service.
Your trust and comfort are our top priorities. If you have any questions or feedback, we’re here to help.
Flooring: A Complex Project
Even with everyone's best efforts, there are unforeseen issues that arise. When this happens, you can be assured that your project's success is immediately escalated, and we will resolve the issues as quickly as possible.
Our Goal is 100% Satisfaction.
The final step in the process with Lowe's is to complete their customer survey. The survey will ask you to rate our professionalism and craftsmanship on a scale from 1 to 10. They will also ask you to rate your overall experience, or Likelihood to Recommend, on a scale of 1-10. Our goal is for you to feel we deserve a "10" rating in each category and Lowe's, as well as Ultimate Home Services, consider anything below a "9" failure.
You Deserve a 10-10-10 Rating!
Our success is defined by your satisfaction with our scheduling and installation services. If any part of the installation process does not deserve the highest rating, contact us!
📞 Call us! Main Phone Number: 380-214-1348, and follow the prompts
💬 Or use the chat feature at the bottom right of your screen
Comments
1 comment
Bill Emory installed the tile in my kitchen. He has been here the last two days, always on time and worked each day till about 5:30 pm. Both days he was at my home by 9:00 am. He worked very steady, never broke for lunch, or took breaks. Our tile installation was a challenge as it was not the usual square or straight edge tile. It was like working a jig saw puzzle. He did an excellent job and I am very pleased with the way it turned out. Bill is a hard worker and knows what he is doing. Better hang on to him, highly recommend his work.
Christine Bidlack
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