Understanding the Flooring Quote and Refigure Process

After the In-Home Measurement

Once the in-home measurement is complete, our team sends the details to the Lowe’s Central Selling Team to create the personalized quote or estimate.

If flooring options weren't selected during the measurement, a Lowe’s specialist will help choose the best flooring for the space. After the selections are finalized, Lowe’s will prepare a detailed quote and reach out by phone, email, or text to complete the purchase.

Need to Make Changes?

If you want to make changes to your quote, a refigure may be required. A refigure ensures your measurement matches your final contract. Common reasons for a refigure include:

• Adding or removing rooms or areas from the quote
• Changing the direction of the flooring
• Switching to a different flooring type

Why Refigures Matter

• Refigures can affect seam placement for rolled goods like carpet and sheet vinyl.
• They may change the amount of material needed for installation.
• Refigures should be requested and completed before purchasing your installation contract.

Important: Post-sale refigures can cause delays if additional materials are required.

Quick Tips

✔ Finalize the flooring choices early to avoid delays.
✔ Changes needed? Provide as much information as possible when requesting to ensure accuracy and minimize delays.
✔ Use chat for fast answers to any refigure questions.