It’s possible that the seams weren’t sealed properly. All cut edges of the two pieces used to make the seam should be sealed to prevent problems like this. If we installed this carpet for you, and you are within your one year labor warranty, you can start the process for inspection or repair right here by using our chat button or by calling 614-877-6246 and following the prompts to get to your local office. We have a team of Quality Assurance employees waiting to help you.
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