Thank you for your business! We hope you’re 100% satisfied with your flooring installation. Please review your product warranty from the manufacturer or Lowe's for important care instructions. You can also find helpful articles under Post Installation Care on this site.
The final step is to complete Lowe's survey. You may receive an email asking you to rate our professionalism and craftsmanship.
Rate your installer’s Craftsmanship and Professionalism from 1-10, where 10 means fully satisfied and 9 means just okay. Scores 1-8 indicate we did not meet expectations.
You’ll also rate your overall experience (Likelihood to Recommend) from 1-10. A 10 means satisfied, 9 means some improvement needed, and anything below 9 is a failure for us. If your rating is less than 9, please call us at 380-214-1348 so we can make it right.
Your feedback is important. For improvements, please use the Chat or Help button at the bottom right of this page.
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